Stay focused on the customer in front of you while new callers get a helpful response.
Surfaced AI · Essentials · AI Receptionist
Let the next call be handled.
A managed front desk that answers agreed questions, captures inquiries and coordinates the next step while you focus on the work.
Good fit: Businesses missing inbound calls or repeating the same customer answers.
See how to get started
What this makes easier
More room for the work that needs you.
Give your team useful inquiry details instead of a voicemail with no context.
Keep routine answers consistent with your approved services, hours and policies.
Illustrative example
You are on a job when a new customer calls.
The situation
You cannot reach the phone. The caller has questions about your service area and wants someone to follow up.
With the agreed service in place
With those responsibilities configured, the assistant explains your service area, captures the job details and sends the inquiry to the agreed destination. Direct calendar booking requires a separately reviewed scope and is not included in Essentials.
An example of a possible setup, not a customer case study. Your written scope confirms the capabilities included.
What we can handle
- One custom inbound AI receptionist for one business location, in English, using your approved business information.
- Answer routine business questions, capture caller details and take messages for your team. One agreed notification destination.
- One phone routing setup, an approved greeting and knowledge base, testing and your approval before launch. Existing phone routing must be confirmed during onboarding.
- Ongoing hosting and routine knowledge base maintenance. 500 voice minutes per monthly billing period.
Make sure it fits
- Outbound campaigns, direct calendar booking, CRM integrations, custom workflows, payments taken by the assistant, additional locations and regulated advice are not included. These require a separate review and quote.
- Extra voice usage costs $0.45 per minute above 500 minutes in a billing period. Usage is reconciled and invoiced separately. Unused minutes do not roll over. This is not unlimited service.
- You supply accurate business details, authorized phone access and the escalation rules. Do not submit passwords or payment card details. Emergency calls must go to emergency services.
- Launch timing is confirmed after onboarding and phone routing review. Payment does not mean your assistant is already live. Human review and your launch approval are required.
- Cancel future renewals by contacting info@studioandsearch.com before your next billing date. Cancellation and refund requests are reviewed by our team; submitting a request does not itself confirm a refund. No guarantee of leads, revenue or error free operation.
What Melissa will ask
- What should happen when a customer calls?
- Which hours, services and frequently asked questions matter?
- Which calendar or team should receive the handoff?
Getting started
Tell Melissa what happens to your missed calls today. We will help define what your receptionist should answer, collect and hand over.
- Choose the calls and questions you want handled.
- Confirm the scope, supported connections and written quote.
- Share approved business information and grant the required access.
- Test the assistant with your real scenarios and approve launch.
A few useful answers
Can it work with my existing tools?
We review your phone, calendar, CRM and required permissions before promising a connection.
Will it replace my team?
It can handle agreed routine work and pass exceptions to your people. You approve the handoff rules.
What does it cost?
$898 at checkout: $499 setup plus the first $399 month. Renews at $399 every month from purchase until canceled. Extra usage is invoiced separately at $0.45 per minute above 500 included voice minutes.
What happens after setup?
Ongoing management, supported changes and usage are defined in your plan. Testing and review come before customer-facing changes.
Surfaced AI and Studio & Search are sister brands. Your written proposal identifies the provider, exact scope and charges for your purchase. Never send passwords or card details by text.